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Morning in Sorrento

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Customer Testimonials
  • Many Thanks. Just talked to the recipient and she loved everything. Have a great day. - marcelo sant'anna, United States
  • Thank you so much for your excellent service, my neice has received my gift and is delighted with it. Once again thank you, I shall be returning in the future. Have a lovely Christmas. - Mrs C Dean, United Kingdom
  • Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
  • Thank you very much, you are the best! I will buy again from you when i need because you are the best! - Tudor Alexandru Marian, Romania
  • Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
  • Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
  • That's fine, I am glad to know the delivery was successful. I called the recipient to ask about the delivery and I am satisfied. Thank you. - Shweta, United States
Shipping Policy
  • We offers Same day, Next day and Standard Ground Shippings
  • We will deliver your order on the same day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • We will deliver your order on the next day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • We will deliver your order on the 5th Day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • If we receive the order after that, we will take one day extra and inform you about it.
  • The cut off times refer to the recipient's time zone

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
  • Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Refund Policy

Refund Policy:

At Giftsnideas, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Giftsnideas, we make every effort to ensure that customer support resolve the customer issues fast and impeccable. Customer can raise their Complaints by sending email to customerservice@giftsnideas.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

  • Thank you so much for sending my gift before Christmas! This was my first time to do online shopping and i never regret trusting Giftsnideas. Excellent Service!. Will surely come back. - REYLOZEL DE OCAMPO, Philippines
  • Thanks for your services which is apprecitate of dilverey on the time as per request. - sachin neetu, United Arab Emirates
  • Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
  • Thank you so much for the prompt delivery in a short span of time. Your service is great & I heartfully appreciate your dedication and promptness. - M SRINIVASAN, India
  • Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
  • I would like to thank you all for the good service and assistance provided to me during the placing of this order. Overall I had a good experience with Gifts n Ideas. Keep up the good service! - Annette Rodrigues, United States
  • Thank you so much again for providing us with such an excellent efficient service. - Mr Richard Simmonds, United Kingdom
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  • No Hidden Costs
  • Refund or replace if not satisfied
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