Beautiful Day Bouquet

• My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
• You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
• Thank you very much, you are the best! I will buy again from you when i need because you are the best! - Tudor Alexandru Marian, Romania
• Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
• I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
• The addressee confirmed that she received the Package today. Appreciated your quick responses for the queries. - HARIDAS KARTHIKEYAN, United States
• Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Giftsnideas, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

• Product Not Delivered.
• Mismatch of the Delivered Product with description on the website.
• Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Giftsnideas, we make every effort to ensure that customer support resolve the customer issues fast and impeccable. Customer can raise their Complaints by sending email to customerservice@giftsnideas.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

• Customer should raise a Refund request within 30 days from the delivered date.
• After verifying all the order information, we process the request for cancellation.
• Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.(Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.