12 Long Stem Red Roses

FAQS

• I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remain very secure. We are also committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

• Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

• How do I post a gift idea?

Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach the page that displays the gift idea category in question, click the link Create a new gift idea. That click will take you to a page where you can type in your Name, Country, email address (which will not be displayed), and a heading. Now you are all set to type in your gift idea and thus share it with others.

• Do you have gifts for different occasions and how do I select gifts that are appropriate for those?

Yes, we have gifts that are appropriate for many occasions. On the top left of every page, there are scroll-down boxes using which you can select countries and occasions.

• What are the other ways I can checkout the gifts I chose?

You may use Google Checkout and Paypal for buying the gifts of your choice from our Web site.

• I live in the United States. Can I send gifts to other countries?

Yes, presently we cater to four countries. The drop-down box on the top left of our web pages lists the countries we cater to.

• Help

Shipping Policy

• 1. The cut-off time for next-day delivery is 3PM EST for all flower bouquets and floral     arrangements as well as plant gifts, Tuesday through Saturday. For gift baskets, the     cut-off time is 1 PM EST.
• 2. If we receive the order after that, we will deliver it the next business day and inform you     about it.
• 3. If the recipient cannot be reached, we will deliver the flowers to a neighbour.
• 4.Your order would be processed based on the success of charging your credit card.
• 5. This product is delivered via Overnight Courier (Fedex). All the next day delivery flowers     by Fedex are delivered fresh directly from the growers in an insulated gift box with a     free vase.
• 6. Please note that the free vase is a basic cylindrical vase and is not the one shown in the     image. The vase shown in the image comes as an add-on at an additional price.
• 6. Please also note that any changes and cancellations will not be accepted if your order has     been shipped with Fedex for delivery.

Return Policy

Customer satisfaction is the ultimate priority of Giftsnideas.com. Our policy is to Refund or Replace the order if the floral bouquets you ordered from Giftsnideas.com did not meet your expectations.

Please call us at 1-651-204-0467 or mail us at

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.