- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- Thank you very much, you are the best! I will buy again from you when i need because you are the best! - Tudor Alexandru Marian, Romania
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- Thank you so much. I'm very impressed with your quick service and will probably do business with you again. - Nancy L. Hoffman, United States
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- Thank you so much. I really liked your service. I will definitely use this portal again. - Gandha Koneri, India
- We offer three types of shipping: Express Service, Rush Service, and Standard Ground.
- Express Service : Your gift will be delivered in 2 to 3 business day, by Air.
- Rush Service : Your gift will be delivered in 3 to 4 business day, by Air.
- Standard Ground : Your gift will be shipped over the ground. It will take 7 to 10 days for delivery.
- The cut off time is 1 PM (time in usa), Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected. If we receive the order after that, we will ship your order on the next business day and inform you about it.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you very much! I am very pleased at how great yall have been! - Lindsay McHugh, United States
- Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India
- Thank you so much for the prompt delivery in a short span of time. Your service is great & I heartfully appreciate your dedication and promptness. - M SRINIVASAN, India
- Thank you very much! I really appreciate your service and will do more purchasing in the near future! - Senani Abeywickrame, Sri Lanka
- Thanks for your services. I am again planning to send gift delivery to london on 16th/17th june for a child of 2 years old for birthday. please suggest. - mrinmoy chaudhury, India
- That's fine, I am glad to know the delivery was successful. I called the recipient to ask about the delivery and I am satisfied. Thank you. - Shweta, United States
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
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