- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. - Li Yan, India
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- The gift reached in time and really appreciate the service extended by you. Look forward to some more interactions like this. - MEERA NIRANJAN DESHPANDE, India
- Awesome! I just want to let you know that he already got the gift from your good service. Thank you very much. - Ruby Mercado, Canada
- Thank you your help and co-operation in this matter is appreciated, and yes having looked at your site again. - tm hughes, UK
- The cut-off time for next-day delivery is 12 Noon (time in usa) for all flower bouquets and floral arrangements, Tuesday through Saturday.
- We use Fedex to deliver the flowers
- If we receive the order after that, we will deliver it the next business day and inform you about it.
- For Alaska and Hawaii we are unable to guarantee next day delivery due to the additional time needed by our shipping company to get flowers to these locations.
- If the recipient cannot be reached, we will deliver the flowers to a neighbour.
- Your order would be processed based on the success of charging your credit card.
- 6. Please also note that any changes and cancellations will not be accepted if your order has been shipped with Fedex for delivery.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- Thanks for your services which is apprecitate of dilverey on the time as per request. - sachin neetu, United Arab Emirates
- Thank you! All is excellent. Inform please me when it will be delivered. Thank you again. - Rashad Babaev, Russian Federation
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards