Happy Birthday In A Box
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thank you for all your help with this delivery. I am very impressed with your service. I will recommend you to all my friends. - Michael Holohan, United Kingdom
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. - Li Yan, India
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
- Thank you so much! You made gift giving fro 4,000 miles away easy! - Elana Grubbs, United States
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States
- Many Thanks. Just talked to the recipient and she loved everything. Have a great day. - marcelo sant'anna, United States
- I just received an email from Amanda and she has tracked down her gift. Appreciate your professional and speedy response. - SIEW LUANG A M CHOO, Singapore
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan,India
- Thank you your help and co-operation in this matter is appreciated, and yes having looked at your site again. - tm hughes, UK
- Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom
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