- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- Thank you for the recent delivery to UK for my sister's birthday, she was very pleased with the gift, I will contact you again if I have a need and recommend you to my friends. - June R Doncaster, United States
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
- Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom
- We offer four types of shipping: Standard Ground, Expedited Next Day, Express 2 Day, Express 3 Day.
- Standard Ground : Your gift will be delivered in 1-4 Business Days.
- Expedited Next Day : Your gift will be delivered on the Next Day.
- Express 2 Day : Your gift will be delivered in 2 days after the shipping.
- Express 3 Day : Your gift will be delivered in 3 days after the shipping.
- For Alaska & Hawaii Delivery, there will be a additional shipping charge of $20
- we ship the orders on the same day if we receive the order before cut off time
- We ship per each carrier’s rules and regulations and are bound to their policies.
- The cut off time is 12 PM EST (time in usa) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
- Your order would be processed based on the success of your payment.
- The cut off times refer to the recipient's time zone.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My friend informed me already. Thanks for a very reliable service. I will definitely use again. - ana ronquillo ronquillo, Singapore
- Thanks a lot I really appreciate your service and am very grateful for delivering the gift on time. Cheers and thanks a lot. - Ankur shrishrimal, United States
- I just received an email from Amanda and she has tracked down her gift. Appreciate your professional and speedy response. - SIEW LUANG A M CHOO, Singapore
- Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile
- Thanks so much for your attention and hope to have business with you again. - Hilda Tan, Canada
- The gift reached in time and really appreciate the service extended by you. Look forward to some more interactions like this. - MEERA NIRANJAN DESHPANDE, India
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards