Grand Cru and snacks
- Thanks for the prompt update and excellent service. My family informed me that they received the gifts on TIME! - Karthikeyan Nagarathnam, United States
- Thank you so much for your excellent service, my neice has received my gift and is delighted with it. Once again thank you, I shall be returning in the future. Have a lovely Christmas. - Mrs C Dean, United Kingdom
- Thanks for your services which is apprecitate of dilverey on the time as per request. - sachin neetu, United Arab Emirates
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan,India
- Thank you very much! I really appreciate your service and will do more purchasing in the near future! - Senani Abeywickrame, Sri Lanka
- Thanks for your services. I am again planning to send gift delivery to london on 16th/17th june for a child of 2 years old for birthday. please suggest. - mrinmoy chaudhury, India
- We offer Two types of shipping: Express Next Day and Standard Express.
- We use FedEx, DHL or TNT Express mainly to deliver the gifts.
- Express Next Day : Your gift will be delivered the next business day.
- Standard Express: Your gift would be delivered in 3 to 5 working days.
- The cut off time is 12 PM (time in uk) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
- In France and Belgium we also deliver on Saturdays.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My client received her gift today and was very happy with your package! Thank you very much. - ALEXANDER MAIR, Australia
- Thank you very much. I finally got the message that the order has been received by my father. It is so wonderful gift. I got his pic and beleived my eyes. Thank you very much once again. - Jane Baidya, United States
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thank you so much for following up on this. Much appreciated! Will order again from here. Merry Christmas. - Sergio Mur Boada, United States
- The addressee confirmed that she received the Package today. Appreciated your quick responses for the queries. - HARIDAS KARTHIKEYAN, United States
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards