- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thanks a lot I really appreciate your service and am very grateful for delivering the gift on time. Cheers and thanks a lot. - Ankur shrishrimal, United States
- Thank you for your follow up. I definetely consider using your services again in future. - J.W. Hendriks, Netherlands
- Thank you very much. I finally got the message that the order has been received by my father. It is so wonderful gift. I got his pic and beleived my eyes. Thank you very much once again. - Jane Baidya, United States
- I just received an email from Amanda and she has tracked down her gift. Appreciate your professional and speedy response. - SIEW LUANG A M CHOO, Singapore
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- That's fine, I am glad to know the delivery was successful. I called the recipient to ask about the delivery and I am satisfied. Thank you. - Shweta, United States
- We will deliver your order on the same day if we receive it by 12PM (time in uk) Monday through Friday.
- If we receive the order after that, we will deliver it the next day and inform you about it.
- We deliver only the finest quality of flower arrangements through the best local florists of uk.
- Your credit card will be charged only after the order is delivered successfully.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- Thanks for the confirmation and the fantastic service. I spoke to my sister this morning and she said the flowers are beautiful. - Katherine D Griffin, United States
- Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile
- Awesome! I just want to let you know that he already got the gift from your good service. Thank you very much. - Ruby Mercado, Canada
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
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