Teddy Bear Surprise
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- This is the first year we have used your company and we want to thank you for your prompt service and notification of the delivery. - David Rosenbaum, United States
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- Thank you so much. I'm very impressed with your quick service and will probably do business with you again. - Nancy L. Hoffman, United States
- The addressee confirmed that she received the Package today. Appreciated your quick responses for the queries. - HARIDAS KARTHIKEYAN, United States
- Thank you so much again for providing us with such an excellent efficient service. - Mr Richard Simmonds, United Kingdom
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- Thank you so much! You made gift giving fro 4,000 miles away easy! - Elana Grubbs, United States
- Thanks so much for the prompt delivery and a big thanks for sending the special card hand written. Greatly appreciate your service. Will see you soon again. - Ms. Ella Zeng, China
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