- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan,India
- Thanks for your services. I am again planning to send gift delivery to london on 16th/17th june for a child of 2 years old for birthday. please suggest. - mrinmoy chaudhury, India
- Awesome! I just want to let you know that he already got the gift from your good service. Thank you very much. - Ruby Mercado, Canada
- I want to thank you for providing such a swift service and the extra mile you go to for your customer's satisfaction. - MPHASIS & EDS LTD, United States
- We will deliver your order on the Same Day in Dubai and Other Places Next Day if we receive it by 11 AM (time in uae) Saturday through Thursday, We do not deliver on Friday.
- If we receive the order after that, we will deliver it the Next business day and inform it.
- We deliver only the finest quality of gift through the best local agent of uae.
- If the recipient cannot be reached, we will leave your order with a neighbor.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you so much for your excellent service, my neice has received my gift and is delighted with it. Once again thank you, I shall be returning in the future. Have a lovely Christmas. - Mrs C Dean, United Kingdom
- Thank you very much, you are the best! I will buy again from you when i need because you are the best! - Tudor Alexandru Marian, Romania
- Thank you! All is excellent. Inform please me when it will be delivered. Thank you again. - Rashad Babaev, Russian Federation
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
- Yes, thank you--my mother was delighted to receive it. I'll be in touch again regarding a Christmas gift. - Suzanne C Slade, United States
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