Teddy Bear Surprise
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thank you for your follow up. I definetely consider using your services again in future. - J.W. Hendriks, Netherlands
- My item is deliver.thank you so much. i will be buy items in your company onliline in future. - DIVAL J GANDHI, India
- Thank you. I have spoken to my wife and she said it was a good gift for her birthday. Thanks again and see you around Christmas and other spend Money. - Thomas Krukowski, United States
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
- We will deliver your order on the same day if we receive it by 12 PM (time in south-africa) Monday through Friday.
- If we receive the order after that, we will deliver it the next business day and inform it.
- We deliver only the finest quality of flower arrangements through best local florist of south-africa.
- If the recipient cannot be reached, we will leave your order with a neighbour.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad
- Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile
- Thank you so much for following up on this. Much appreciated! Will order again from here. Merry Christmas. - Sergio Mur Boada, United States
- That was quick! Thank you so much. You and your wonderful company are always a pleasure to do business with. You have earned my loyalty. - PAUL ALLEN, United States
- Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile
- Thank you so much. I really liked your service. I will definitely use this portal again. - Gandha Koneri, India
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
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