- My client received her gift today and was very happy with your package! Thank you very much. - ALEXANDER MAIR, Australia
- Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan,India
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- Awesome! I just want to let you know that he already got the gift from your good service. Thank you very much. - Ruby Mercado, Canada
- We will deliver your order the Next Day if we receive it by 12 PM (time in south-africa) Monday through Friday
- If we receive the order after that, we will deliver it the next business day and inform you about it.
- We deliver only the finest quality of gifts through the best local supplier of south-africa.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value (especially if the contents of the gift basket are perishable viz., fruits, flowers or cakes) towards material wastage and the shipping/delivery costs.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States
- Thank you for your follow up. I definetely consider using your services again in future. - J.W. Hendriks, Netherlands
- I was very pleased with your services. Will be telling all the South-Africans in Canada about you. - Sandra Walkden, Canada
- Thank you so much for the prompt delivery in a short span of time. Your service is great & I heartfully appreciate your dedication and promptness. - M SRINIVASAN, India
- Thank you giftsnideas.com team for fast, execellence and reliable serives. - Mahmoud ELRAYAH, United Arab Emirates
- Thank you very much! I really appreciate your service and will do more purchasing in the near future! - Senani Abeywickrame, Sri Lanka
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
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