Celebrate the Moments
- Thanks for the confirmation and the fantastic service. I spoke to my sister this morning and she said the flowers are beautiful. - Katherine D Griffin, United States
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- This is the first year we have used your company and we want to thank you for your prompt service and notification of the delivery. - David Rosenbaum, United States
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- Thank you your help and co-operation in this matter is appreciated, and yes having looked at your site again. - tm hughes, UK
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My client received her gift today and was very happy with your package! Thank you very much. - ALEXANDER MAIR, Australia
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thank you so much for the prompt delivery in a short span of time. Your service is great & I heartfully appreciate your dedication and promptness. - M SRINIVASAN, India
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- She received it today and is very happy with it, and so am I. Please let me know if I owe you anything. Thank you again. - Liliana Moroldo, United States
- Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile
- I would like to thank you all for the good service and assistance provided to me during the placing of this order. Overall I had a good experience with Gifts n Ideas. Keep up the good service! - Annette Rodrigues, United States
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