- My friend informed me already. Thanks for a very reliable service. I will definitely use again. - ana ronquillo ronquillo, Singapore
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- Thanks for the confirmation and the fantastic service. I spoke to my sister this morning and she said the flowers are beautiful. - Katherine D Griffin, United States
- Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India
- Thank you! All is excellent. Inform please me when it will be delivered. Thank you again. - Rashad Babaev, Russian Federation
- That was quick! Thank you so much. You and your wonderful company are always a pleasure to do business with. You have earned my loyalty. - PAUL ALLEN, United States
- Thanks very much informing me of the arrival of our order. I greatly appreciate it. - Paul Nankivell, Australia
- We will deliver your order on the Same day if we receive it by 12 Noon (time in Monday through Saturday (time in malaysia)
- If we receive the order after that, we will deliver it the Next day and inform you about it.
- We deliver only the finest quality of flower arrangements through the best local florists of malaysia.
- Your credit card will be charged only after the order is delivered successfully.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My family received the gift right on time and was delighted! Your packaging and shipping are amazing. I will be a return shopper. Thank you for your excellent service - Susan Warren, USA
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- Thank you so much. I really liked your service. I will definitely use this portal again. - Gandha Koneri, India
- Thank you for the recent delivery to UK for my sister's birthday, she was very pleased with the gift, I will contact you again if I have a need and recommend you to my friends. - June R Doncaster, United States
- I would like to thank you all for the good service and assistance provided to me during the placing of this order. Overall I had a good experience with Gifts n Ideas. Keep up the good service! - Annette Rodrigues, United States
- Thank you so much! You made gift giving fro 4,000 miles away easy! - Elana Grubbs, United States
- I want to thank you for providing such a swift service and the extra mile you go to for your customer's satisfaction. - MPHASIS & EDS LTD, United States
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