- You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States
- Thanks a lot I really appreciate your service and am very grateful for delivering the gift on time. Cheers and thanks a lot. - Ankur shrishrimal, United States
- My friend informed me already. Thanks for a very reliable service. I will definitely use again. - ana ronquillo ronquillo, Singapore
- Thank you so much for sending my gift before Christmas! This was my first time to do online shopping and i never regret trusting Giftsnideas. Excellent Service!. Will surely come back. - REYLOZEL DE OCAMPO, Philippines
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- The gift reached in time and really appreciate the service extended by you. Look forward to some more interactions like this. - MEERA NIRANJAN DESHPANDE, India
- Thanks so much for the prompt delivery and a big thanks for sending the special card hand written. Greatly appreciate your service. Will see you soon again. - Ms. Ella Zeng, China
- We will deliver your order on the Same day if we receive it by 12 Noon (time in Monday through Saturday (time in malaysia)
- If we receive the order after that, we will deliver it the Next day and inform you about it.
- We deliver only the finest quality of flower arrangements through the best local florists of malaysia.
- Your credit card will be charged only after the order is delivered successfully.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- My family received the gift right on time and was delighted! Your packaging and shipping are amazing. I will be a return shopper. Thank you for your excellent service - Susan Warren, USA
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- Thank you so much for following up on this. Much appreciated! Will order again from here. Merry Christmas. - Sergio Mur Boada, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
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