Viva La Mama Cake
- Many Thanks. Just talked to the recipient and she loved everything. Have a great day. - marcelo sant'anna, United States
- Thank you. I have spoken to my wife and she said it was a good gift for her birthday. Thanks again and see you around Christmas and other spend Money. - Thomas Krukowski, United States
- Thank you! All is excellent. Inform please me when it will be delivered. Thank you again. - Rashad Babaev, Russian Federation
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- I want to thank you for providing such a swift service and the extra mile you go to for your customer's satisfaction. - MPHASIS & EDS LTD, United States
- We will deliver your order with in 4 to 5 working day's if we receive it by 2 PM (time in germany) Monday through Friday and on Saturday 11 AM.
- If we receive the order after that, we will Processes it the next business day and inform you about it.
- We deliver only the finest quality of gift through best local agent of germany.
- If the recipient cannot be reached, we will leave your order with a neighbour.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- Thanks for the confirmation and the fantastic service. I spoke to my sister this morning and she said the flowers are beautiful. - Katherine D Griffin, United States
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- That was quick! Thank you so much. You and your wonderful company are always a pleasure to do business with. You have earned my loyalty. - PAUL ALLEN, United States
- Thank you your help and co-operation in this matter is appreciated, and yes having looked at your site again. - tm hughes, UK
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards