An Absolute Dream
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thank you so much for the prompt delivery in a short span of time. Your service is great & I heartfully appreciate your dedication and promptness. - M SRINIVASAN, India
- Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile
- Thank you so much for following up on this. Much appreciated! Will order again from here. Merry Christmas. - Sergio Mur Boada, United States
- Thanks so much for your attention and hope to have business with you again. - Hilda Tan, Canada
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- We offer you three types of shipping, Expedited Next Day, Guaranteed Delivery Before 2 PM, and Evening Delivery.
- We use DHL or GLS to deliver the flowers.
- Next Day Standard Delivery : The delivery takes place Monday(8:00h–19:00h) through Saturday (8:00h–15:00h) with DHL or GLS. The completion of a delivery is warranted in 95-98% of all deliveries. Apart from that, the deliveries are completed with a delay of 1-2 business days. The driver is also authorized to deliver the flowers to a neighbour if the recipient can not be reached.All products are sent a day prior to the desired delivery date. Therefore the completion of an order numerous days prior to the desired delivery has no affect on the reliability of the delivery
- Next Day Guaranteed Delivery: A delivery is guaranteed (German Mainland) Monday through Friday by DHL Express. The driver is also authorized to deliver the flowers to a neighbor if the recipient can not be reached. In case the delivery is delayed, then we refund the delivery fees.
- The cut off time is 2 PM (time in germany), Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected.
- If we receive the order after that, we will ship your order on the Next Business Day and inform you about it.
- We deliver only the finest quality of flower arrangements through professional couriers like DHL or GLS.
- If the recipient cannot be reached, we will leave your order with a neighbour.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- My family received the gift right on time and was delighted! Your packaging and shipping are amazing. I will be a return shopper. Thank you for your excellent service - Susan Warren, USA
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Thanks for your services. I am again planning to send gift delivery to london on 16th/17th june for a child of 2 years old for birthday. please suggest. - mrinmoy chaudhury, India
- That was quick! Thank you so much. You and your wonderful company are always a pleasure to do business with. You have earned my loyalty. - PAUL ALLEN, United States
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
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