- Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad
- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- It is actually my first time to try this kind of service, and no doubt it helped me feel the recipient of my gift so special on his birthday! Thank you very much for a great service. - Christine Gica, United Arab Emirates
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- Thank you for our order confirmation and thank you for providing such an excellent, efficient service. - Mr Richard Simmonds, United Kingdom
- I have been informed by my father in Argentina that they just received the package that I ordered from you. Thank you very much for taking care of this issue. - Julio Muzio, Canada
- Thank you so much. I really liked your service. I will definitely use this portal again. - Gandha Koneri, India
- We can usually deliver same day, if orders are received by 11 AM. (time in france) Monday through Saturday. If we receive the order after that, we will deliver it the next business day and inform you about it.
- Please note in some locations we may need an additional 24 hours for the delivery of exotic flowers, wine and fruit baskets.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value (especially if the contents of the gift basket are perishable viz., fruits, flowers or cakes) towards material wastage and the shipping/delivery costs.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- Thank you very much! I am very pleased at how great yall have been! - Lindsay McHugh, United States
- I was very pleased with your services. Will be telling all the South-Africans in Canada about you. - Sandra Walkden, Canada
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- Thank you very much! I really appreciate your service and will do more purchasing in the near future! - Senani Abeywickrame, Sri Lanka
- Thank you for hte quick response the the issue. The flowers and chocolates were received and this time were very satisfoctory. - Rodney N Adams, United States
- Thank you very much, I know that everything was great with my order, and the person was really happy with the surprise! You have a great service! 10/10 for you guys!. - MARIA ARREAZA GUERRA, United States
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