Lucky Bamboo Bouquet
- Thanks for the prompt update and excellent service. My family informed me that they received the gifts on TIME! - Karthikeyan Nagarathnam, United States
- Thank you very much, you are the best! I will buy again from you when i need because you are the best! - Tudor Alexandru Marian, Romania
- Thank you very much for your service and support. Been a pleasure, will not hesitate to recommend you to my friends and family. Thank you for taking the extra effort to ensure this short notice requirement was met - Amit D, India
- Thank you so much for following up on this. Much appreciated! Will order again from here. Merry Christmas. - Sergio Mur Boada, United States
- That's fine, I am glad to know the delivery was successful. I called the recipient to ask about the delivery and I am satisfied. Thank you. - Shweta, United States
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
- Thanks very much informing me of the arrival of our order. I greatly appreciate it. - Paul Nankivell, Australia
- We offer Two types of shipping: Express Next Day and Standard Express.
- We use FedEx, DHL or TNT Express mainly to deliver the gifts.
- Express Next Day : Your gift will be delivered the next business day.
- Standard Express: Your gift would be delivered in 3 to 5 working days.
- The cut off time is 12 PM (time in france) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
- In France and Belgium we also deliver on Saturdays.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- I was very pleased with your services. Will be telling all the South-Africans in Canada about you. - Sandra Walkden, Canada
- Thank you. I have spoken to my wife and she said it was a good gift for her birthday. Thanks again and see you around Christmas and other spend Money. - Thomas Krukowski, United States
- Thank you! All is excellent. Inform please me when it will be delivered. Thank you again. - Rashad Babaev, Russian Federation
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan,India
- I want to thank you for providing such a swift service and the extra mile you go to for your customer's satisfaction. - MPHASIS & EDS LTD, United States
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