- My friend informed me already. Thanks for a very reliable service. I will definitely use again. - ana ronquillo ronquillo, Singapore
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- It is actually my first time to try this kind of service, and no doubt it helped me feel the recipient of my gift so special on his birthday! Thank you very much for a great service. - Christine Gica, United Arab Emirates
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. - Li Yan, India
- Thank you so much. I really liked your service. I will definitely use this portal again. - Gandha Koneri, India
- Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom
- We offer two types of shipping: UPS Express and Standard Ground.
- UPS Express : Your gift will be delivered in 1 to 3 business day, by Air.
- Standard Ground : Your gift will be shipped over the ground. It will take 1 to 7 days for delivery.
- The cut off time is 1 PM (time in canada), Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected. If we receive the order after that, we will ship your order on the next business day and inform you about it.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please note restrictions pertaining to wine delivery in the Province of Quebec : N.B. Please note due to provincial liquor laws, the delivery or sale of gifts containing alcohol is prohibited in the Province of Quebec . All wine gift baskets advertised on our website are for sale within Canada with the exception of the Province of Quebec.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thanks for the prompt update and excellent service. My family informed me that they received the gifts on TIME! - Karthikeyan Nagarathnam, United States
- You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States
- Thanks a lot I really appreciate your service and am very grateful for delivering the gift on time. Cheers and thanks a lot. - Ankur shrishrimal, United States
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- Thank you very much! I really appreciate your service and will do more purchasing in the near future! - Senani Abeywickrame, Sri Lanka
- Thank you for your response. I'm very delighted. The service given by your company is great! - Ahmad Adzam, United States
- The gift reached in time and really appreciate the service extended by you. Look forward to some more interactions like this. - MEERA NIRANJAN DESHPANDE, India
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards