- Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Thank you so much again for providing us with such an excellent efficient service. - Mr Richard Simmonds, United Kingdom
- That was quick! Thank you so much. You and your wonderful company are always a pleasure to do business with. You have earned my loyalty. - PAUL ALLEN, United States
- Thank you so much for your help! I will definitely use your services again! - Shannon Sherwood, United States
- Thank you for the recent delivery to UK for my sister's birthday, she was very pleased with the gift, I will contact you again if I have a need and recommend you to my friends. - June R Doncaster, United States
- We will deliver your order with in 10 to 15 working days if we receive your order before 12 PM (time in canada) Monday through Saturday.
- The gift baskets containing chocolates will be substituted with candies as they may melt due to heat during transit, (The chocolate substitutions only apply from May through October when it is too hot to ship chocolates.)
- If we receive the order after that, we will ship it the Next Business Day and inform you about it.
- If the recipient cannot be reached, we will deliver the gift to a neighbor.
- Any orders placed during the week prior and during a holiday will ship the first Tuesday after the holiday itself.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thank you for all your help with this delivery. I am very impressed with your service. I will recommend you to all my friends. - Michael Holohan, United Kingdom
- Many Thanks. Just talked to the recipient and she loved everything. Have a great day. - marcelo sant'anna, United States
- Thank you.. I was very happy with your services, which were carried out most professionally, and yes in the event, I will have no hesitations in using them again. - Zahid Rahim, United States
- Thank you very much. I finally got the message that the order has been received by my father. It is so wonderful gift. I got his pic and beleived my eyes. Thank you very much once again. - Jane Baidya, United States
- Thank you for your response. I'm very delighted. The service given by your company is great! - Ahmad Adzam, United States
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards