- Thanks for the prompt update and excellent service. My family informed me that they received the gifts on TIME! - Karthikeyan Nagarathnam, United States
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.
- Thank you very much. I finally got the message that the order has been received by my father. It is so wonderful gift. I got his pic and beleived my eyes. Thank you very much once again. - Jane Baidya, United States
- Thanks a tonne for your service and very prompt delivey. You have made my friend very happy - Renuel Santiago Sanchez, Chile
- Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Many Thanks. Just talked to the recipient and she loved everything. Have a great day. - marcelo sant'anna, United States
- My family received the gift right on time and was delighted! Your packaging and shipping are amazing. I will be a return shopper. Thank you for your excellent service - Susan Warren, USA
- Thank you giftsnideas.com team for fast, execellence and reliable serives. - Mahmoud ELRAYAH, United Arab Emirates
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Thank you for your response. I'm very delighted. The service given by your company is great! - Ahmad Adzam, United States
- Thank you so much for your help! I will definitely use your services again! - Shannon Sherwood, United States
- Thanks very much informing me of the arrival of our order. I greatly appreciate it. - Paul Nankivell, Australia
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- Refund or replace if not satisfied
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