- Thank you very much! I am very pleased at how great yall have been! - Lindsay McHugh, United States
- Thank you. I have spoken to my wife and she said it was a good gift for her birthday. Thanks again and see you around Christmas and other spend Money. - Thomas Krukowski, United States
- She received it today and is very happy with it, and so am I. Please let me know if I owe you anything. Thank you again. - Liliana Moroldo, United States
- Thank you for your response. I'm very delighted. The service given by your company is great! - Ahmad Adzam, United States
- Thank you for your assistance. I was informed that the flowers were beautiful. - Hazra Hadee, Qatar
- Thank you your help and co-operation in this matter is appreciated, and yes having looked at your site again. - tm hughes, UK
- Thanks so much for the prompt delivery and a big thanks for sending the special card hand written. Greatly appreciate your service. Will see you soon again. - Ms. Ella Zeng, China
- We offer Standard Ground Shipping for deliveries in Canada.
- Standard Ground : Your gift will be delivered in 1-5 Business Days.
- we ship the orders on the same day if we receive the order before cut off time
- We ship per each carrier’s rules and regulations and are bound to their policies.
- The cut off time is 12 PM EST (time in canada) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
- Your order would be processed based on the success of your payment.
- The cut off times refer to the recipient's time zone.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- My client received her gift today and was very happy with your package! Thank you very much. - ALEXANDER MAIR, Australia
- Thanks... I have got confirmation from my freind also. She is really happy and appreciated quality of roses. -Li Yan
- Thanks so much for your attention and hope to have business with you again. - Hilda Tan, Canada
- Thank you for informing me. I understand that you have managed to deliver the flowers having spoken to my friend. Thank you so much she loves the flowers. - Lavjit Grewal, United Kingdom
- Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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- We accept Credit Cards