Max Brenner Chocolate Birthday Gift
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While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
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- This is the first year we have used your company and we want to thank you for your prompt service and notification of the delivery. - David Rosenbaum, United States
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- She received it today and is very happy with it, and so am I. Please let me know if I owe you anything. Thank you again. - Liliana Moroldo, United States
- Yes, thank you--my mother was delighted to receive it. I'll be in touch again regarding a Christmas gift. - Suzanne C Slade, United States
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
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- Refund or replace if not satisfied
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