Chocolate Mud Cake
- My brother received and enjoyed his gift. Many thanks for your efficiency in helping me to remember his birthday. - John Pastoors, Singapore
- My item is deliver.thank you so much. i will be buy items in your company onliline in future. - DIVAL J GANDHI, India
- Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States
- Thanks for the exceptional service. Look forward to shopping with you again! - Sonam Chetal, India
- Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
- Thank you for delivering the gift on the dot for the second year in a row ! The celebrant called me to thank. - J S Dattakumar, United Arab Emirates
- We will deliver your order on the Next day if we receive it by 2 PM (time in australia) Monday through Friday within Melbourne.
- We will deliver your order within 2 to 3 business days if we receive it by 2 PM (time in australia) Monday through Friday outside Melbourne.
- If we receive the order after that, we will deliver it the next business day and inform you about it.
- If the recipient cannot be reached, we will leave your order with a neighbor.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thanks for the prompt update and excellent service. My family informed me that they received the gifts on TIME! - Karthikeyan Nagarathnam, United States
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- Thank you for all your help with this delivery. I am very impressed with your service. I will recommend you to all my friends. - Michael Holohan, United Kingdom
- Thank you for the superb service. It was worth every penny. - Abhishek Das, India
- The gift reached in time and really appreciate the service extended by you. Look forward to some more interactions like this. - MEERA NIRANJAN DESHPANDE, India
- Thank you very much, I know that everything was great with my order, and the person was really happy with the surprise! You have a great service! 10/10 for you guys!. - MARIA ARREAZA GUERRA, United States
- Thanks so much for the prompt delivery and a big thanks for sending the special card hand written. Greatly appreciate your service. Will see you soon again. - Ms. Ella Zeng, China
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