- Thanks a lot I really appreciate your service and am very grateful for delivering the gift on time. Cheers and thanks a lot. - Ankur shrishrimal, United States
- Thank you very much! My daughter is thrilled with her chocolates which arrived promptly today.Sso glad I found your website. - Helena Archer, South Africa
- I really appreciate your quick service. Thank you for making my sister's birthday special. She told me that she could not wait to have the cake with sugared flowers that you delivered today and she had it for lunch! - Najla H Machtoub, Lebanon.
- Thank you so much. I'm very impressed with your quick service and will probably do business with you again. - Nancy L. Hoffman, United States
- It is actually my first time to try this kind of service, and no doubt it helped me feel the recipient of my gift so special on his birthday! Thank you very much for a great service. - Christine Gica, United Arab Emirates
- Thank you very much for making this happen. It really means a lot for me. - V.Subaramaniam, United States
- Thanks for your services. I am again planning to send gift delivery to london on 16th/17th june for a child of 2 years old for birthday. please suggest. - mrinmoy chaudhury, India
- We will deliver your order on the next day if we receive it by 3PM (time in australia) Monday through Friday.
- If we receive the order after that, we will deliver it the next business day and inform you about it.
- We deliver only the finest quality of flower arrangements through the best local florists of australia.
- The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
- Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad
- You folks delivered amazingly close to Christmas on zero lead time. I'm really curious as to how you made that work. - Barry Newton, United States
- Thank you for your follow up. I definetely consider using your services again in future. - J.W. Hendriks, Netherlands
- I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa
- Awesome! I just want to let you know that he already got the gift from your good service. Thank you very much. - Ruby Mercado, Canada
- Thank you very much, I know that everything was great with my order, and the person was really happy with the surprise! You have a great service! 10/10 for you guys!. - MARIA ARREAZA GUERRA, United States
- Thank you so much for your support. I came to know that she loved the flowers. I am gonna order another one in few minutes. - Lyakath, India
- On time Delivery
- No Hidden Costs
- Refund or replace if not satisfied
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