Essential Healing Spa Luxuries Gift Basket

FAQS

• How secure are the transactions?

Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

• How can I get to know whether you have discounts for some product/products?

We often have discounts or promotional offers. The special offers can be found on the top left of our web pages.

• What are gift ideas?

If you have some ideas about suitable gifts for various occasions and recipients, you can post them in our website as a gift idea.

• Can I select gifts for my friends, my partner, and my parents from your Web site?

Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions and that way you will be taken to a page that features gifts that are appropriate for a variety of occasions and for different kinds of recipients.

• What are the credit cards that you accept?

We accept Mastercard, Visa, and American Express.

• Can you say when exactly the gifts will be delivered after they are shipped?

Generally, it takes 1 to 3 business days after the item is shipped. However, there are special situations when they will take 4 to 5 business days for delivery. Such special cases will be mentioned in the product page.

• Help

Shipping Policy

• 1. We will deliver your order in 2 working days if we receive your order before 1 PM (time in Canada)     Monday through Saturday.
• 2. The gift baskets containing fruits will be delivered by Next Day Air so that the fruits are delivered fresh.
• 3. The gift baskets containing chocolates will be substituted with candies as they may melt due to heat during transit, (The chocolate substitutions only apply from June through September when it is too hot to ship chocolates.)
• 4. The orders placed within the cut off time will take 2dyas to be delivered.
• 5. If we receive the order after that, we will ship it the next business day and it will be delivered within the next 2days.
• 6. If the recipient cannot be reached, we will deliver the gift to a neighbor.
• 7. Any orders placed during the week prior and during a holiday will ship the first Tuesday after the holiday itself.
• 8. Your order would be processed based on the success of charging your credit card.
• 9. The cut off times refer to the recipient's time zone

Return Policy

Customer satisfaction is the ultimate priority of Giftsnideas.com. Our policy is to Refund or Replace the order if the gifts you ordered from Giftsnideas.com did not meet your expectations.

Please call us at 1-651-204-0467 or mail us at

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.