Sugar Free Large Strawberry Gift Box

FAQS

• Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

• How can I get to know whether you have discounts for some product/products?

We often have discounts or promotional offers. The special offers can be found on the top left of our web pages.

• What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

• How do I look for specific items suitable for specific occasions?

You may use the two scroll-down buttons on the top left of every page for selecting the country and the occasion (such as Valentine's Day, Mother's Day etc.). If you want to look for specific products you may use the Search box on the right top of every page.

• What are the other ways I can checkout the gifts I chose?

You may use Google Checkout and Paypal for buying the gifts of your choice from our Web site.

• Can you say when exactly the gifts will be delivered after they are shipped?

Generally, it takes 1 to 3 business days after the item is shipped. However, there are special situations when they will take 4 to 5 business days for delivery. Such special cases will be mentioned in the product page.

• Help

Shipping Policy

• 1. The cut-off time for next-day delivery is 2PM EST Tuesday through Saturday.
• 2. If we receive the order after that, we will deliver it the next business day and inform you about it.
• 3. This product is delivered via Overnight Courier DHL.
• 4. No delivery is available on Sundays, Mondays or the day after Holidays.
• 5. Saturday delivery is not available in all areas & a surcharge may apply.
• 6. Your order would be processed based on the success of charging your credit card.
• 7. During the hot summer months, we do not ship to a residential address unless someone is going to be checking, on a regular basis, to see if the package has arrived. There is no warranty on residential delivery during the summer, ship to a business address.
• 8.Shipments delayed do to weather related problems are beyond the scope of the warranty.
• 9.Shipments delayed due to terrorism, acts of war, security concerns, natural or man made disasters are beyond the scope of the warranty.

Please Note: 1. If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage. 2. All shipments are sent without the need for a signature at delivery, the driver will leave the packages unattended at the address if the area is secure in their judgment, in case there is no one at the delivery address.

Return Policy

GiftnIdeas will gladly replace a gift or refund the credit card used for your purchase within 30 days after you receive your merchandise. The amount refunded is the item price and any applicable sales tax. The shipping fee is not refunded.

To return an item, please follow the steps below:

1. Contact Customer service to obtain an Item Return Number (IRN). You can do this by emailing us or by calling us. If you are requesting an IRN number by email, list the item to be returned, explain why the item is being returned, and whether you are requesting an exchange or return.
2. When you receive your IRN, carefully repackage the merchandise and include the IRN information. Preferably pack the gift in its original packaging and if possible, include a copy of the original packing slip or receipt. The IRN will also include instructions about where to send the item.
3. For your protection, please return your gift with an insured freight forwarder such as Federal Express, UPS or the United States Post Office. Make sure you insure the shipment for an appropriate amount and retain your receipt. GiftnIdeas is not responsible for return items that are damaged or lost in transit.
4. You will be notified by email when your item has been received and your IRN has been processed.

Please call us at 1-651-204-0467 or mail us at

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.