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Online gifts Matsumoto - Citywide gift shop

Interesting Information

About Matsumoto

Information About Matsumoto

The exchange rate for 1USD in Japanese Yen is ¥91.19 (approx.)

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“ I found John who works at the customer service extremely helpful and very friendly, gladly appreciate such effective staff on board. ”

— Keith Oliver

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

How can I locate the right gifts for the right persons?

The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.

I'm not a registered user. But I want to send gifts from your site. What shall I do?

You don't need to be a registered user in order to send gifts from our site. You may do so without becoming a registered user by making use of the 'Checkout without login' option on the page you are taken to upon clicking the 'Buy Now' button. However, if you want to become a registered user, click the 'Join Now' button on the same page and fill in and submit the information requested for. It is advisable to be a registered user because there are occasional special offers and promotions for registered users.

Do I need to meet the shipping costs?

Yes. There is an additional cost for shipping based on the type of delivery. (Usually less than $10)

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Impressive catalogs -by Harry from United States
Hey, I was impressed by your companyâ€™s catalogs and your prompt delivery. It is not a frequently happening thing to come across a website that gives such efficient service. They have a whole lot of products ranging from flowers to vacation vouchers. It was a great experience shopping with you guys.

Hassle free -by Deborah from United States
Hassle-free service and high-quality products! I love such a seller.

Mug for my nephew -by Alice from United States
I bought a ring bearer mug for my nephew when my kid brother was getting married. I bought it from this website called giftsnideas.com. It was a nice mug. They got it to me with his name and the date of the wedding. A happy customer is Alice!

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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