FAQS
- How secure are the transactions?
Your financial transactions with us will be very secure because your credit card and personal
details are transmitted over a 256 bit encrypted connection.See our security policy for more
details.
- How can I get to know whether you have discounts for some product/products?
We often have discounts or promotional offers. The special offers can be found on the top left of
our web pages.
If you have some ideas about suitable gifts for various occasions and recipients, you can post
them in our website as a gift idea.
- Can I select gifts for my friends, my partner, and my parents from your Web site?
Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the
top left to select countries and occasions and that way you will be taken to a page that features
gifts that are appropriate for a variety of occasions and for different kinds of recipients.
- What are the credit cards that you accept?
We accept Mastercard, Visa, and American Express.
- Do I need to meet the shipping costs?
Yes. There is an additional cost for shipping based on the type of delivery. (Usually less than $10)
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Customer Testimonials
Impressive catalogs
-by Harry from United States
Hey, I was impressed by your company’s catalogs and your prompt delivery. It is not a frequently happening thing to come across a website that gives such efficient service. They have a whole lot of products ranging from flowers to vacation vouchers. It was a great experience shopping with you guys.
To impress your guy
-by Kathy from United States
There is this guy I meet everyday in our dorm dining hall, whom I had a crush on. I was thinking about something nice to give him that would make him understand that I’m interested in him, without looking too cheap myself. Recommended by my cousin, I searched for stuff in this site and it had a number of cool things on offer. I bought flowers and some hair grooming stuff, which he really liked. Now Bret (that’s his name) and I have reached the next level.
First impressions
-by Joanna from United States
From one purchase, my impression is that your site really delivers the best service. And that too, the best.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.