FAQS
- How secure are the transactions?
Your financial transactions with us will be very secure because your credit card and personal
details are transmitted over a 256 bit encrypted connection.See our security policy for more
details.
- Do you sell products at a discount?
Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top
right of our web pages.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- Which are the occasions for which I can buy gifts from your site?
You can select gifts for anniversaries, birthdays, Easter, Father's Day, Mother's Day, for
expressing gratitude, for showing your loving concern for a friend who is not keeping well, and
almost all occasions you can imagine.
- Do I need to login in order to send gifts from your site?
You don't need to login. Registered users select the login and checkout option. Other users may select the checkout without login option. However, we would suggest you to create an account with us as there are occasional special offers for our Registered Users.
- Suppose I am dissatisfied with your service. What is your policy regarding that?
Dissatisfied customers may
contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Pure Essential
US$57.95
Red And White Gerberas Bouquet
US$73.05
Flying Heart Cake
US$71.45
Morning Breakfast
US$115.95
One Dozen Pink Roses
US$73.05
Libra Cake Gift
US$78.55
Dozen Red Roses in Vase
US$94.45
Pisces Cake Gift
US$78.55
Willkommen!
