FAQS
- How secure are the transactions?
Your financial transactions with us will be very secure because your credit card and personal
details are transmitted over a 256 bit encrypted connection.See our security policy for more
details.
- Do you sell products at a discount?
Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top
right of our web pages.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- How can I locate the right gifts for the right persons?
The drop down boxes on the top left may be used for selecting the country and the gift occasion.
The connection between gift occasions and recipients is transparent.
- Once I decide to purchase the products, how can I make the payment?
You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or pay pal.
- How do I check the status of my order?
If you would like to check the status of an existing order, you may
Call us or E-mail us at
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Customer Testimonials
Suited to our times
-by Barry from United States
When I decided to send gifts using Internet, I thought it was going to be quite a time-taking deal, requiring a lot of research. Sending gifts was a piece of cake, thanks to your site. The process of purchasing on the computer is made so easy that even a kid can do it
Fast shipment
-by Elisa from United States
Wow! The shipment was damn fast. Fell in love with the promptness of your company.
First impressions
-by Joanna from United States
From one purchase, my impression is that your site really delivers the best service. And that too, the best.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.