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Send Gifts to Valence - Citywide gift delivery

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About Valence

Information About Valence

The exchange rate for 1USD in Euro is €0.72 (approx.)

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“ I found John who works at the customer service extremely helpful and very friendly, gladly appreciate such effective staff on board. ”

— Keith Oliver

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

Do you have discounts and promotional offers?

Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are clearly displayed on the top left of the pages in our Web site.

What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

Can I select gifts for my friends, my partner, and my parents from your Web site?

Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions and that way you will be taken to a page that features gifts that are appropriate for a variety of occasions and for different kinds of recipients.

Do I need to login in order to send gifts from your site?

You don't need to login. Registered users select the login and checkout option. Other users may select the checkout without login option. However, we would suggest you to create an account with us as there are occasional special offers for our Registered Users.

Suppose I am dissatisfied with your service. What is your policy regarding that?

Dissatisfied customers may contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

To impress your guy -by Kathy from United States
There is this guy I meet everyday in our dorm dining hall, whom I had a crush on. I was thinking about something nice to give him that would make him understand that Iâ€™m interested in him, without looking too cheap myself. Recommended by my cousin, I searched for stuff in this site and it had a number of cool things on offer. I bought flowers and some hair grooming stuff, which he really liked. Now Bret (thatâ€™s his name) and I have reached the next level.

Appropriate gifts -by Rebecca from United States
I could get gifts that are truly appropriate to the occasion! Cool work.

Cool Site -by Peter from United States
It was Valentineâ€™s Day and time to give gifts to my girlfriend. I had to search for a while before I came across this cool website that gives absolutely great service. I ordered a gift item and it was delivered at the right time on the specified day. They also have a place in the site where we can post our gift ideas.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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