FAQS
- I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't
happen?
Yes. We use a 256 bit encrypted connection to make sure that the information that you give us
remain very secure. We are also committed to your privacy and we do not disclose information
about you to anybody. Please see our Privacy Policy and Security Policy.
- How can I get to know whether you have discounts for some product/products?
We often have discounts or promotional offers. The special offers can be found on the top left of
our web pages.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- How do I look for specific items suitable for specific occasions?
You may use the two scroll-down buttons on the top left of every page for selecting the country
and the occasion (such as Valentine's Day, Mother's Day etc.). If you want to look for specific
products you may use the Search box on the right top of every page.
- What are the other ways I can checkout the gifts I chose?
You may use Google Checkout and Paypal for buying the gifts of your choice from our Web site.
- My recipient did not get a gift which looked like the one I had sent. What will you do?
As soon as we ascertain the facts, we will replace your order or refund your money.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Pink Orchid Plant
US$52.35
Hope Floats
US$105.85
18 Red Roses
US$84.45
Love in Red
US$46.75
15 Mixed Tulips
US$71.05
Pinord Reynal Rosado
US$11.85
12 Long Stem Roses
US$63.95
Pinord Clos 15
US$14.15
Pink Carnations in a Vase
US$58.95
Fruits and Flowers Basket
US$116.45
Pink Blush
US$87.95
Enate Merlot Unico
US$15.55
Srdechne vitam!
