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About Raymond Terrace

Information About Raymond Terrace

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What our customers say?

“ I found John who works at the customer service extremely helpful and very friendly, gladly appreciate such effective staff on board. ”

— Keith Oliver

We Accept Paypal, Credit and Debit Cards - American express (Amex), Visa, Mastercard and Discover, Amazon Payments and Google Checkout

Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

How secure are the transactions?

Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

Do you have discounts and promotional offers?

Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are clearly displayed on the top left of the pages in our Web site.

What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

Which are the occasions for which I can buy gifts from your site?

You can select gifts for anniversaries, birthdays, Easter, Father's Day, Mother's Day, for expressing gratitude, for showing your loving concern for a friend who is not keeping well, and almost all occasions you can imagine.

Once I decide to purchase the products, how can I make the payment?

You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or pay pal.

How long does it take for the gifts to be delivered after I place an order?

You can choose the shipping date during the checkout process. After your gift is shipped, it usually takes about 1-3 business days for the gifts to be delivered. Exception are mentioned during the checkout process.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Where I bought the pouch from -by Bill from United States
I bought this extraordinary looking jewelry pouch for my girlfriend on Valentineâ€™s Day. It was a beautiful black satin pouch. Very economical too. It was nice to do business with giftsnideas. The whole package was good - the item itself, the ease to navigate the site, and on-time delivery.

Ideal shopping -by Frank from United States
It was the ideal shopping experience I had. All the appropriate things to choose from. I was really pleased with this!

Huge collection -by Evan from United States
A huge collection of personalized gifts. Really, really cool! Makes me want to visit again!

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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