Designer Bar Stools

FAQS

• How secure are the transactions?

• Do you have discounts and promotional offers?

• What is the purpose of the gift ideas section?

• Do you have gifts that are appropriate for different occasions?

• What are the other ways I can checkout the gifts I chose?

• Can you say when exactly the gifts will be delivered after they are shipped?

Shipping Policy

Items are dispatched within 24 hours of your payment being received. Once items are dispatched, regular Australia Post delivery times apply. The majority of our items are sent from Sydney. Delivery may take 4-6 days.

NOTE: We will not be able to send your personalized gift message with this product. We are really sorry for the inconvenience caused.

Return Policy

We will replace any damaged items which have been clearly damaged in transit - broken parts and so on - within 30 days of shipment at our cost. Please contact us with your order number, a description of the damage and attaching any digital photos if possible (this helps us to get a better understanding of the damage).

Please call us at 1-651-204-0467 or mail us at

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.