FAQS
- I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't
happen?
Yes. We use a 256 bit encrypted connection to make sure that the information that you give us
remain very secure. We are also committed to your privacy and we do not disclose information
about you to anybody. Please see our Privacy Policy and Security Policy.
- Do you have discounts and promotional offers?
Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are
clearly displayed on the top left of the pages in our Web site.
- What is the purpose of the gift ideas section?
The gift ideas section gives you a chance to share your thoughts about good gift items with
others. It also lets you get ideas about gifts that are appropriate for various occasions.
- Can I select gifts for my friends, my partner, and my parents from your Web site?
Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the
top left to select countries and occasions and that way you will be taken to a page that features
gifts that are appropriate for a variety of occasions and for different kinds of recipients.
- How do I proceed once I have decided upon what to send?
Once you have decided upon the gift you want to send, click the 'Buy Now' button on the product page. You will be taken to a page where you will be given the option of either logging in and checking out the gift or checking out without logging in, depending on whether you are a registered user or not.
- My recipient did not get a gift which looked like the one I had sent. What will you do?
As soon as we ascertain the facts, we will replace your order or refund your money.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Mixed pastel bouquet
US$42.05
Two Dozen Red Roses Bouquet
US$90.45
12 Long Stem Red Roses
US$39.45
Dozen Red Roses in Vase
US$54.15
Heart Shaped Arrangement of Roses
US$101.25
White Roses and Lilies in Vase
US$83.75
18 Red Roses
US$64.95
36 Mixed Rose Bouquet
US$133.45
One Dozen Yellow Roses
US$39.45
18 Red Roses in Vase
US$81.05
Multicolored Roses Vase
US$51.55
12 Premium Roses in Vase
US$56.85
Ahlan wa sahlan!
