FAQS
- I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't
happen?
Yes. We use a 256 bit encrypted connection to make sure that the information that you give us
remain very secure. We are also committed to your privacy and we do not disclose information
about you to anybody. Please see our Privacy Policy and Security Policy.
- Do you sell products at a discount?
Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top
right of our web pages.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- Do you have gifts for different occasions and how do I select gifts that are appropriate for
those?
Yes, we have gifts that are appropriate for many occasions. On the top left of every page, there
are scroll-down boxes using which you can select countries and occasions.
- I'm not a registered user. But I want to send gifts from your site. What shall I do?
You don't need to be a registered user in order to send gifts from our site. You may do so without becoming a registered user by making use of the 'Checkout without login' option on the page you are taken to upon clicking the 'Buy Now' button. However, if you want to become a registered user, click the 'Join Now' button on the same page and fill in and submit the information requested for. It is advisable to be a registered user because there are occasional special offers and promotions for registered users.
- Can you say when exactly the gifts will be delivered after they are shipped?
Generally, it takes 1 to 3 business days after the item is shipped. However, there are special situations when they will take 4 to 5 business days for delivery. Such special cases will be mentioned in the product page.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Spring Flowers Basket
US$61.45
Soft 'n' Pleasant
US$74.35
Multicolored Roses Vase
US$141.55
Hos geldiniz!
