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I am Sorry Gifts - Greece

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FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

How can I get to know whether you have discounts for some product/products?

We often have discounts or promotional offers. The special offers can be found on the top left of our web pages.

What are gift ideas?

If you have some ideas about suitable gifts for various occasions and recipients, you can post them in our website as a gift idea.

Can I select gifts for my friends, my partner, and my parents from your Web site?

Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions and that way you will be taken to a page that features gifts that are appropriate for a variety of occasions and for different kinds of recipients.

Once I decide to purchase the products, how can I make the payment?

You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or pay pal.

Suppose I am dissatisfied with your service. What is your policy regarding that?

Dissatisfied customers may contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Appropriate gifts -by Rebecca from United States
I could get gifts that are truly appropriate to the occasion! Cool work.

Fast shipment -by Elisa from United States
Wow! The shipment was damn fast. Fell in love with the promptness of your company.

Toiletry case -by Bob from United States
This toiletry case was ideal for Jen. She loved it. Like the name â€˜pamper meâ€™, she felt pampered and happy. Manythanks to you.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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