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Flower Gifts - Austria

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remain very secure. We are also committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

What are gift ideas?

If you have some ideas about suitable gifts for various occasions and recipients, you can post them in our website as a gift idea.

How can I locate the right gifts for the right persons?

The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.

What are the credit cards that you accept?

We accept Mastercard, Visa, and American Express.

My recipient did not get a gift which looked like the one I had sent. What will you do?

As soon as we ascertain the facts, we will replace your order or refund your money.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Hassle free -by Deborah from United States
Hassle-free service and high-quality products! I love such a seller.

Good flower gifts -by Jack from United States
The flower gifts you have are terrific. I bought some for Valentineâ€™s Day. Great online products!

Easy to use! -by Jim from United States
The website giftsnideas.com is extremely user-friendly. I had a very good buying experience with them. It was nice to see the online experience translating to a real-life experience. First I went through some of the gif ideas and I came across some nice products. I looked at the features and decided to go ahead with the buying process. It made a great gift for my son.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Let our gift experts help you decide to send the perfect gift for any occasion