FAQS
- How secure are the transactions?
Your financial transactions with us will be very secure because your credit card and personal
details are transmitted over a 256 bit encrypted connection.See our security policy for more
details.
- Do you have discounts and promotional offers?
Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are
clearly displayed on the top left of the pages in our Web site.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- How do I select gifts for various kinds of recipients?
Use the scroll-down boxes on the top left for selecting the country and the occasions on which
you can give gifts for different types of recipients.
- Once I decide to purchase the products, how can I make the payment?
You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or pay pal.
- Suppose I am dissatisfied with your service. What is your policy regarding that?
Dissatisfied customers may
contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Customer Testimonials
Websites to the rescue
-by Langdon from United States
The first time I was told I had to give some gifts, I thought it was the easiest thing to do. But later I realized that it was not so easy. Here’s where websites like this come to your rescue. You have gifts and gift ideas clearly classified and systematically arranged, this is a real help.
Impressive catalogs
-by Harry from United States
Hey, I was impressed by your company’s catalogs and your prompt delivery. It is not a frequently happening thing to come across a website that gives such efficient service. They have a whole lot of products ranging from flowers to vacation vouchers. It was a great experience shopping with you guys.
Gift ideas -great idea
-by Bruce from United States
What makes this site unique is the interactivity built into it. That is what made me stay in the site for a while and take a look around before i bought something. You can share any of your gift experiences with others in the website. Why don’t you just visit the site and form an opinion about it on your own? That is what I did and I liked the whole concept -the site, the way they do their sales, and the delivery.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.