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Gift Baskets - Germany

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“ I found John who works at the customer service extremely helpful and very friendly, gladly appreciate such effective staff on board. ”

— Keith Oliver

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remain very secure. We are also committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

Do you have discounts and promotional offers?

Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are clearly displayed on the top left of the pages in our Web site.

What are gift ideas?

If you have some ideas about suitable gifts for various occasions and recipients, you can post them in our website as a gift idea.

Do you have gifts for different occasions and how do I select gifts that are appropriate for those?

Yes, we have gifts that are appropriate for many occasions. On the top left of every page, there are scroll-down boxes using which you can select countries and occasions.

Do I need to login in order to send gifts from your site?

You don't need to login. Registered users select the login and checkout option. Other users may select the checkout without login option. However, we would suggest you to create an account with us as there are occasional special offers for our Registered Users.

Suppose I am dissatisfied with your service. What is your policy regarding that?

Dissatisfied customers may contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Fast shipment -by Elisa from United States
Wow! The shipment was damn fast. Fell in love with the promptness of your company.

Hassle free -by Deborah from United States
Hassle-free service and high-quality products! I love such a seller.

Impressive catalogs -by Harry from United States
Hey, I was impressed by your companyâ€™s catalogs and your prompt delivery. It is not a frequently happening thing to come across a website that gives such efficient service. They have a whole lot of products ranging from flowers to vacation vouchers. It was a great experience shopping with you guys.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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