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FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

  • I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

    • Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remain very secure. We are also committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

  • Do you have discounts and promotional offers?

    • Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are clearly displayed on the top left of the pages in our Web site.

  • What is the purpose of the gift ideas section?

    • The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

  • How do I select gifts for various kinds of recipients?

    • Use the scroll-down boxes on the top left for selecting the country and the occasions on which you can give gifts for different types of recipients.

  • Once I decide to purchase the products, how can I make the payment?

    • You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or pay pal.

  • How long does it take for the gifts to be delivered after I place an order?

    • You can choose the shipping date during the checkout process. After your gift is shipped, it usually takes about 1-3 business days for the gifts to be delivered. Exception are mentioned during the checkout process.

  • Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Suited to our times -by Barry from United States
When I decided to send gifts using Internet, I thought it was going to be quite a time-taking deal, requiring a lot of research. Sending gifts was a piece of cake, thanks to your site. The process of purchasing on the computer is made so easy that even a kid can do it

Toiletry case -by Bob from United States
This toiletry case was ideal for Jen. She loved it. Like the name ‘pamper me’, she felt pampered and happy. Manythanks to you.

To impress your guy -by Kathy from United States
There is this guy I meet everyday in our dorm dining hall, whom I had a crush on. I was thinking about something nice to give him that would make him understand that I’m interested in him, without looking too cheap myself. Recommended by my cousin, I searched for stuff in this site and it had a number of cool things on offer. I bought flowers and some hair grooming stuff, which he really liked. Now Bret (that’s his name) and I have reached the next level.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
  • Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
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