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Next day delivery - South Africa

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

How do I post a gift idea?

Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach the page that displays the gift idea category in question, click the link Create a new gift idea. That click will take you to a page where you can type in your Name, Country, email address (which will not be displayed), and a heading. Now you are all set to type in your gift idea and thus share it with others.

How can I locate the right gifts for the right persons?

The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.

How do I proceed once I have decided upon what to send?

Once you have decided upon the gift you want to send, click the 'Buy Now' button on the product page. You will be taken to a page where you will be given the option of either logging in and checking out the gift or checking out without logging in, depending on whether you are a registered user or not.

Do I need to meet the shipping costs?

Yes. There is an additional cost for shipping based on the type of delivery. (Usually less than $10)

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Ideal shopping -by Frank from United States
It was the ideal shopping experience I had. All the appropriate things to choose from. I was really pleased with this!

Where I bought the pouch from -by Bill from United States
I bought this extraordinary looking jewelry pouch for my girlfriend on Valentineâ€™s Day. It was a beautiful black satin pouch. Very economical too. It was nice to do business with giftsnideas. The whole package was good - the item itself, the ease to navigate the site, and on-time delivery.

Giftsnideas service -by Alex from United States
Having gone to a business school, I know how to distinguish good service from bad service. Shopping with these guys reinforced all my ideas about good business and good service. They know how to run their business by giving good products and making the whole searching and buying process very smooth. This is exactly what I experienced as a customer while doing with giftsnideas.com.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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