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Flowers - Spain

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FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

  • How secure are the transactions?
  • Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

  • Do you sell products at a discount?
  • Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

  • How do I post a gift idea?
  • Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach the page that displays the gift idea category in question, click the link Create a new gift idea. That click will take you to a page where you can type in your Name, Country, email address (which will not be displayed), and a heading. Now you are all set to type in your gift idea and thus share it with others.

  • Can I select gifts for my friends, my partner, and my parents from your Web site?
  • Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions and that way you will be taken to a page that features gifts that are appropriate for a variety of occasions and for different kinds of recipients.

  • What are the credit cards that you accept?
  • We accept Mastercard, Visa, and American Express.

  • I live in the United States. Can I send gifts to other countries?
  • Yes, presently we cater to four countries. The drop-down box on the top left of our web pages lists the countries we cater to.

  • Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Toiletry case -by Bob from United States
This toiletry case was ideal for Jen. She loved it. Like the name ‘pamper me’, she felt pampered and happy. Manythanks to you.

Appropriate gifts -by Rebecca from United States
I could get gifts that are truly appropriate to the occasion! Cool work.

Where I bought the pouch from -by Bill from United States
I bought this extraordinary looking jewelry pouch for my girlfriend on Valentine’s Day. It was a beautiful black satin pouch. Very economical too. It was nice to do business with giftsnideas. The whole package was good - the item itself, the ease to navigate the site, and on-time delivery.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
  • Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
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