Teddy Love

FAQS

• I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remain very secure. We are also committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

• How can I get to know whether you have discounts for some product/products?

We often have discounts or promotional offers. The special offers can be found on the top left of our web pages.

• How do I post a gift idea?

Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach the page that displays the gift idea category in question, click the link Create a new gift idea. That click will take you to a page where you can type in your Name, Country, email address (which will not be displayed), and a heading. Now you are all set to type in your gift idea and thus share it with others.

• How can I locate the right gifts for the right persons?

The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.

• What are the other ways I can checkout the gifts I chose?

You may use Google Checkout and Paypal for buying the gifts of your choice from our Web site.

• Can you say when exactly the gifts will be delivered after they are shipped?

Generally, it takes 1 to 3 business days after the item is shipped. However, there are special situations when they will take 4 to 5 business days for delivery. Such special cases will be mentioned in the product page.

• Help

Shipping Policy

• 1. We will deliver your order on the same day if we receive it by 2PM (time in Spain)     Monday through Friday and 11AM (time in Spain) on Saturday.
• 2. If we receive the order after that, we will deliver it the next day and inform you about     it.
• 3. We deliver only the finest quality of flower arrangements through the best local florists of     Spain.
• 4. Your credit card will be charged only after the order is delivered successfully.
• 5. The cut off times refer to the recipient's time zone

Return Policy

Customer satisfaction is the ultimate priority of Giftsnideas.com. Our policy is to Refund or Replace the order if the gifts you ordered from Giftsnideas.com did not meet your expectations.

Please call us at 1-651-204-0467 or mail us at

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.