Over The Hill Birthday Kit

FAQS

• Can I trust your site with my personal details?

We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

• Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

• What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

• Do you have gifts for different occasions and how do I select gifts that are appropriate for those?

Yes, we have gifts that are appropriate for many occasions. On the top left of every page, there are scroll-down boxes using which you can select countries and occasions.

• Do I need to login in order to send gifts from your site?

You don't need to login. Registered users select the login and checkout option. Other users may select the checkout without login option. However, we would suggest you to create an account with us as there are occasional special offers for our Registered Users.

• Can you say when exactly the gifts will be delivered after they are shipped?

Generally, it takes 1 to 3 business days after the item is shipped. However, there are special situations when they will take 4 to 5 business days for delivery. Such special cases will be mentioned in the product page.

• Help

Shipping Policy

• 1. We will deliver your order in 2 working days if we receive your order before 1 PM (time in Canada)     Monday through Saturday.
• 2. The gift baskets containing fruits will be delivered by Next Day Air so that the fruits are delivered fresh.
• 3. The gift baskets containing chocolates will be substituted with candies as they may melt due to heat during transit, (The chocolate substitutions only apply from June through September when it is too hot to ship chocolates.)
• 4. The orders placed within the cut off time will take 2dyas to be delivered.
• 5. If we receive the order after that, we will ship it the next business day and it will be delivered within the next 2days.
• 6. If the recipient cannot be reached, we will deliver the gift to a neighbor.
• 7. Any orders placed during the week prior and during a holiday will ship the first Tuesday after the holiday itself.
• 8. Your order would be processed based on the success of charging your credit card.
• 9. The cut off times refer to the recipient's time zone

Return Policy

Customer satisfaction is the ultimate priority of Giftsnideas.com. Our policy is to Refund or Replace the order if the gifts you ordered from Giftsnideas.com did not meet your expectations.

Please call us at 1-651-204-0467 or mail us at

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.