50 Long Stem Red Roses

FAQS

• How secure are the transactions?

Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

• Do you have discounts and promotional offers?

Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are clearly displayed on the top left of the pages in our Web site.

• How do I post a gift idea?

Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach the page that displays the gift idea category in question, click the link Create a new gift idea. That click will take you to a page where you can type in your Name, Country, email address (which will not be displayed), and a heading. Now you are all set to type in your gift idea and thus share it with others.

• Do you have gifts that are appropriate for different occasions?

We have gifts that are ideal for occasions such as Easter, Father's Day, Mother's Day, birthdays, and anniversaries and a variety of other occasions.

• What are the other ways I can checkout the gifts I chose?

You may use Google Checkout and Paypal for buying the gifts of your choice from our Web site.

• Suppose I am dissatisfied with your service. What is your policy regarding that?

Dissatisfied customers may contact us either over the phone by calling us at 1-651-204-0467 or by emailing us. If you are dissatisfied with the service, we will replace the order or refund your money back.

• Help

Shipping Policy

• 1. The cut-off time for next-day delivery is 1PM for all flower bouquets and floral     arrangements , Tuesday through Saturday.
• 2. If we receive the order after that, we will deliver it the next business day and inform you     about it.
• 3. If the recipient cannot be reached, we will deliver the flowers to a neighbour.
• 4.Your order would be processed based on the success of charging your credit card.
• 5. This product is delivered via Overnight Courier (Fedex). All the next day delivery flowers     
• 6. Please also note that any changes and cancellations will not be accepted if your order has     been shipped with Fedex for delivery.

Return Policy

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.