Heart Shaped Arrangement of Roses

FAQS

• How secure are the transactions?

Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

• How can I get to know whether you have discounts for some product/products?

We often have discounts or promotional offers. The special offers can be found on the top left of our web pages.

• What is the purpose of the gift ideas section?

The gift ideas section gives you a chance to share your thoughts about good gift items with others. It also lets you get ideas about gifts that are appropriate for various occasions.

• Which are the occasions for which I can buy gifts from your site?

You can select gifts for anniversaries, birthdays, Easter, Father's Day, Mother's Day, for expressing gratitude, for showing your loving concern for a friend who is not keeping well, and almost all occasions you can imagine.

• How do I proceed once I have decided upon what to send?

Once you have decided upon the gift you want to send, click the 'Buy Now' button on the product page. You will be taken to a page where you will be given the option of either logging in and checking out the gift or checking out without logging in, depending on whether you are a registered user or not.

• How long does it take for the gifts to be delivered after I place an order?

You can choose the shipping date during the checkout process. After your gift is shipped, it usually takes about 1-3 business days for the gifts to be delivered. Exception are mentioned during the checkout process.

• Help

Shipping Policy

• 1. We will deliver your order on the same day to all major cities and towns if we receive it by 12PM (time in Philippines)     Monday through Sunday. We Deliver on Sundays also.
• 2. If we receive the order after that, we will deliver it the next day and inform you about     it.
• 3. We deliver only the finest quality of flower arrangements through the best local florists of     Philippines.
• 4. Your order would be processed based on the success of charging your credit card.
• 5. The cut off times refer to the recipient's time zone

Return Policy

We have a 100% satisfaction guarantee. If the recipient is unhappy with the gift for any reason, then we send them a new one. We rarely - really almost never - have problems with gift quality. We also only ship top quality gifts to start with.

GiftsnIdeas is not responsible for shipping charges incurred when (1) the customer provides an incorrect or outdated address, (2) the gift recipient is on vacation or not home on repeated delivery attempts, or (3) the customer or reseller does not promptly provide a corrected/new delivery address. If the shipper is forced to return a gift to us after 3 delivery attempts for any of the above reasons, the customer will be charged for the shipping and handling (but not for the gift itself). Giftsnideas.com will resend the gift to a new address at the customer's request if the customer agrees to pay the shipping and handling charge a second time.

Please call us at 1-651-204-0467 or mail us at

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
• Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.